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Business Interruption - why every business needs it
A one-page information document on the importance of Business Interruption cover - why it's essential for all businesses.
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CGU Rebuilding your home guide
A four-page guide to assist you in rebuilding your home after a major event. It includes helpful information and contact details, and information on environmentally friendly home design.
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Guidance for customers impacted by Cyclone Yasi
CGU is responding to customers’ requests for support in the aftermath of Cyclone Yasi. The following information provides you with an overview of: lodging your claim (1800 252 461), customer support, local contact points, insurance information to help the claims process and safety tips.
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CGU helping Victorian customers impacted by the weekend downpour
CGU is processing claims as quickly as possible from the wild weather in Victoria over the weekend. CGU customers who need to make a claim should contact our 24-hour claims service line as soon as possible on 1800 252 461, or speak with their insurance adviser.
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CGU supports customers impacted by Cyclone Yasi
CGU is responding to customer requests for support as quickly as possible and has called upon its national network of staff and suppliers to support customers impacted by Cyclone Yasi. Any CGU customer who needs to make a claim should contact our 24-hour claims service line as soon as possible on 1800 252 461, or speak with their insurance adviser.
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CGU offices in Cairns and Townsville closed ahead of Cyclone Yasi
CGU has temporarily closed its offices in Cairns and Townsville for safety reasons as Cyclone Yasi approaches far north Queensland. Calls and enquiries will be redirected to other offices in our national network. CGU’s 24-hour claims hotline number is 1800 252 461.
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CGU supports customers impacted by the Perth hailstorm
CGU Insurance has taken immediate action to support customers impacted by the severe hailstorm that struck Perth earlier this week. The insurer has received over 2,500 claims so far, mostly for damage to motor vehicles.
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CGU’s response to recent catastrophes across Australia
CGU has moved quickly to respond to three catastrophe events across Australia – Cyclone Ului, the Perth storms and Melbourne storms. This is the first time the insurance industry has had to manage the impact of three catastrophe events at the same time.
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Insurance information for CGU customers impacted by weather events – CGU is ready to help
The following information provides general advice for CGU customers about key areas of the claims process. Your CGU claims consultant can discuss these topics with you in more detail.
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CGU supporting customers impacted by Cyclone Ului
CGU Insurance has mobilised claims response teams to support customers impacted by Cyclone Ului that hit Far North Queensland over the weekend of 21/22 March.
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CGU ready to support customers impacted by severe weather in Perth
CGU Insurance is urging customers affected by the severe weather that hit Perth late yesterday and early this morning to make immediate contact and lodge a claim. Contact our 24-hour claims service line on 1800 252 461 or to speak with your insurance broker or adviser.
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Are you a CGU customer affected by the recent storms?
We are here to help. Call CGU's 24-hour claims hotline or contact your insurance adviser.
CGU 24-hour Claims Hotline
1800 252 461
Due to the high volume of calls, customers may experience some delays in getting through. Thank you for your patience as our people are working hard to respond as quickly as possible.
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CGU's response to the Melbourne Storms
CGU Insurance has taken immediate action to support customers impacted by the severe storms that hit Melbourne and parts of Victoria over the weekend of 6/7 March. We urge our customers to lodge claims as soon as possible by calling our 24-hour claims service on 1800 252 461 or speak to your insurance broker or adviser.
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CGU urges QLD customers impacted by flood waters to lodge claims
CGU Insurance is committed to supporting our customers impacted by the severe rain that has been occurring in Queensland recently. We encourage our customers to lodge claims by calling our 24-hour claims service on 1800 252 461 or speak to your insurance broker or adviser.
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