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Media Release: CGU supports customers impacted by the Melbourne storms
CGU Insurance has taken immediate action to support customers impacted by the severe weather that hit Melbourne and parts of Victoria over the recent long weekend. The insurer has received over 4,500 claims so far, mostly for damage to homes and vehicles.
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Insurance information for CGU customers impacted by the Melbourne storms
The following information provides general advice for CGU customers about key areas of the claims process. Your insurance broker or adviser or CGU claims consultant, can discuss these topics with you in more detail.*
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Are you a CGU customer affected by the recent storms?
We are here to help. Call CGU's 24-hour claims hotline or contact your insurance adviser.
CGU 24-hour Claims Hotline
1800 252 461
Due to the high volume of calls, customers may experience some delays in getting through. Thank you for your patience as our people are working hard to respond as quickly as possible.
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CGU's response to the Melbourne Storms
CGU Insurance has taken immediate action to support customers impacted by the severe storms that hit Melbourne and parts of Victoria over the weekend of 6/7 March. We urge our customers to lodge claims as soon as possible by calling our 24-hour claims service on 1800 252 461 or speak to your insurance broker or adviser.
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CGU urges QLD customers impacted by flood waters to lodge claims
CGU Insurance is committed to supporting our customers impacted by the severe rain that has been occurring in Queensland recently. We encourage our customers to lodge claims by calling our 24-hour claims service on 1800 252 461 or speak to your insurance broker or adviser.
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